How frustrating is that, this “Internal Server Error” message that Twitter’s server keeps giving you every time you try to upload your new header image in your Twitter account; You know, for the new responsive layout Twitter has been “rolling out” on their servers since early 2014.
Frustration is putting it mildly for most of us! It has taken me several HOURS over the past two months now, trying to figure out WHY my one image uploaded okay enough, but when I tried uploading a newer replacement header that was smaller in file size, I could NOT get my replacement image to be accepted. Didn’t seem to matter WHAT I did.
I searched the Internet high and low… I emailed Twitter (but that email address is no longer in use, of course)… heck I even tweeted Twitter, but soon discovered their Twitter account is on a private server. I even went so far as to find a couple of different email addresses for Twitter, and sent my header image as an attachment to one, begging for help in uploading my first attempt. What a joke that was… on me!
Anyway, here is how I FINALLY got around the Twitter server error today:
Took my 1,265 KB PNG header image (that I had cropped from my original digital photograph) the one that Twitter’s server constantly refused to accept as my new header, and opened it in Photoshop. This header image is 1200px x 615px and 72px resolution. I then saved my PNG image as a “JPEG High” for the Web, which made it only 108 KB in size …and, this did NOT distort my image in any way visible to the human eye.
Having had my Twitter account open already from several failed attempts again today, I once again uploaded my image (this time the jpg version) and clicked the “Save Changes” …VOILA!… my new header image was accepted.
Sure hope this post helps SOMEONE… ANYONE, from the many frustrating HOURS over the past two months that I have wasted on something that SHOULD be as basic as creating and uploading a new header image in your Twitter account.
If this post helped you, please be sure to comment below.